Reservations Agent
Excellent Perks
Award winning 4*hotel
Southwark, London
Fancy joining an award-winning team in a 4-star hotel?
Incredible opportunity for a confident and professional Reservations Agent willing to go above and beyond!
Reservation Agent – Benefits:
- Competitive salary (£18K pro rata)
- 4 month contract
- Discounted Staff & Family Rate at Bespoke Hotels
- Free staff meals
- Training and development
- Beautiful location, Friendly Management
- Genuine Career Progression
Winner of the Hotel of the Year - London 2019 in the Corporate Livewire London Prestige Awards, we are a 4-star, 90-room boutique hotel designed to meet the needs of discerning guests from business travellers to foodies and fashionistas. Located in the heart of Bermondsey and a very short distance from London’s finest attractions, the hotel boasts comfortable and stylish accommodation.
We value our staff just as much as our clients and are seeking a self-motivated and a driven Reservations Agent to join our successful team in Southwark, London – on a 4-month contract.
Reservations Agent – Experience/Skills
- Proven hotel experience of handling reservations
- Able to take initiative, team player
- Excellent organisational, computer and communication skills
- Good Interpersonal and problem-solving skills, Patience
Reservations Agent – Role
- Grow, develop Hotel client base, achieve and maximise rooms budget
- Generate sales - regular contact, meet and greet, follow up calls
- Ensure departmental administration as per required standard
- Work with accounts department -bills sent within 24 hours
- Promote sales effectively - sell bedrooms and conferences-maximise occupancy
- Develop sales strategies and promotions; identify possible leads
- Provide first class service to hotel guests
- Ensuring company and legal standards for cleanliness
- Maintain personal and relevant records
- Monitor, implement all H&S and security procedures, report or action any hazard immediately
- Review and formulate departmental Risk assessments
- While using company nominated chemicals, comply by COSHH
- Adhere to company’s brand, service and legal statutory standards
If you are positive and proactive with exceptional customer service skills, then directly apply to this Reservation Agent role in Southwark, London by clicking below!
