5 days per week for UK Based Company, based in Delhi office
- Paying between ₹3,60,000 to ₹4,40,000 annually
- Paid Annual Leave
- Monday to Friday
- Laptop/ Equipment provided
Responsible for the timely and efficient management, administration, risk mitigation, and collection of designated accounts receivable portfolio by utilizing their excellent communication (English), interpersonal, systems and analytical skills to ensure compliance with established credit policies and procedures. Reports to the Administration Manager.
Key Tasks and Deliverables:
- Check and advise on customer's credit ratings and limits
- Timely and effective collection of all debts and customer's payments.
- Negotiating payment plans with poor paying customers. In close conjunction with Administration Manager.
- Total ownership of their own Collections Portfolio. Ensuring all paid items are cleared against the correct account and all unapplied cash has been allocated. With a goal of having no overdue invoices or payments older than 30 - 60 days
- Resolving queries both internally and externally around outstanding invoices. Again, total ownership means following the Cash or Classify principal. Either ensure timely payment or ensure timely escalation of disputes and or claims to the Commercial Teams to ensure again timely payment can be arranged
- Providing accounts information to internal departments and auditors.
- Ensuring all customer account information including Credit Limits are maintained
- Sending weekly and monthly account statements to all customers in your portfolio
- Monitor risk accounts for potential bad debt risk and escalate in a timely fashion
- Ongoing monitoring of customer credit-worthiness
- Opening new accounts setting appropriate credit limits
- Focus on large accounts above 100K
Key Relationships:
- Customers
- Business Unit Commercial Team
- Financial Director
- Administration Manager
- Customer Services
- Sales
- Internal and External auditors with audit requests.
- Banks (need based)
Competencies
- Ability to establish and maintain good client relationships, both internally and externally at all levels. Being able to communicate with customers and commercial teams to ensure clear understanding of issues that result in timely payments will be a key skill.
- Ability to reconcile complex accounts and have excellent attention to detail
- Calm, confident manner to handle potentially uncomfortable conversations
- A bridge builder with a natural collections style who can develop relationships with customers
- Someone who likes to pick up the phone and call customers both internal and external to collect cash. A real old school cash collector who wants to solve problems and get the cash in the bank
- Should be able to handle heavy workload and prioritize tasks based on urgency
- Build strong relationship and maintain a professional level of communication
Minimum Qualifications
- Bachelor of Accounting/Commerce (minimum)
- 4-5 years of credit control experience
- English A+++ (Fluent written and spoken)
- Strong Analytical Background
- Outstanding interpersonal skills with ability to interact effectively with all levels of management & customers
- Competence in Microsoft Office especially Excel, and Accountancy programmes, Sage preferably.
We are actively reviewing applicant details so if this Credit Controller job vacancy is of interest to you, please apply today.
